How we help
Icon is focused on U.S.-based companies looking for the highest quality talent for call centers and customer support services. We put the right people in the right seats by offering you English-speaking talent that fits your specific company goals and vision.
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Employees
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Years in the BPO Industry
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Monthly satisfied clients
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LOBs Served
Our Solutions
Outsource with confidence. Icon Solutions Group provides expert financial, legal, and operational support for your business.
Financial
Unlock the power of financial optimization with Icon Solutions Group’s innovative and tailored financial services solutions.
Negotiations
Empower your negotiations with our proven strategies and expert team, delivering optimal results for your business every time.
Legal Negotiations
Don’t let legal negotiations slow you down. Trust our experienced legal team to deliver strategic solutions that drive success.
Accounting
Maximize efficiency and compliance with Icon’s specialized accounting services for payments and outsourced operations.
Premium Customer Service
Deliver unparalleled client satisfaction with our customized service, elevating their experience and your business growth.
Effective Sales Team
Drive your revenue growth with our skilled and results-driven sales team, equipped with the latest strategies and technologies.
Testimonials
Our clients
Within our Payments Department, we enjoy and appreciate the constant collaboration within the team at Icon. Their response time and ability to pivot when needed have been instrumental within the team and for the overall growth of the business. Being agile is of utmost importance, and we appreciate all that they do to help drive results.
We are thrilled with our Client Advocate team at Icon! Their exceptional service and dedication have been invaluable to our law firm. We highly recommend their outsourcing solutions for any business looking to enhance efficiency and results!
I manage a US-based financial services company and we have been using Icon consistently for 2 years. We are saving money while not sacrificing customer service. I am so pleased with Icon!
ICON has been an invaluable partner in our debt settlement company's success! Their expertise, efficiency, and commitment to excellence have revolutionized our operations. Highly impressed with their outstanding BPO services!
CONTACT US
Ready to take your business communication to the next level?
CONTACT US
Ready to take your business communication to the next level? Contact us!
WHERE ARE WE LOCATED
You can reach us at the following address:
Torre 4 Centro Empresarial Zona Pradera, Cdad. de Guatemala 01010
Torre 4 Centro Empresarial Zona Pradera, Cdad. de Guatemala 01010
BEST SUPPORT
We take your issues seriously. For every question you ask we will provide an answer.
WANT TO CALL US?
- PBX: +502 2316 8114
From Monday to Friday, 10:00 – 18:00 CST
EMAIL US
Email your issues and suggestion and the following email addresses:
sa***@*****po.com
sa***@*****po.com
