up to Q13,500 Monthly

What You’ll Do

• Manage inbound/outbound calls and serve as liaison between clients and internal teams

• Understand client needs, explain program value, and guide them through each step

• Maintain accurate records and provide updates to clients and leadership

• Monitor accounts, explain terms, negotiate when needed

• Resolve issues, support escalations, and help improve processes

• Build trust-based relationships and ensure high client satisfaction and retention

What You’ll Need

• High School Diploma or GED

• Advanced English

• 1+ year customer service preferred

• Strong communication, listening, and phone etiquette

• Problem-solving, adaptability, time management

• Patience, empathy, professionalism, and ability to handle stress

• Attention to detail and ability to learn product knowledge

Calls / Back Office /  Work from home / on-site training